Privacy policy

REFUND POLICY

All purchases made through Flavour OG are considered final sale.

RETURNS

We do not generally accept returns or exchanges after an order has been delivered.

Please carefully review your order before completing your purchase.

DAMAGED OR DEFECTIVE PRODUCTS

If your package arrives damaged, leaking, broken, or there is a genuine product-quality issue, please contact us as soon as possible.

Please provide:

Order number.

Clear photographs of the package.

Clear photographs or video of the product.

A description of the issue.

Our team will review the information provided and verify the issue.

REFUNDS

If the issue is verified and approved by Flavour OG, a refund or appropriate resolution may be provided.

Approved refunds will generally be processed to the original payment method.

The time required for the refund to appear in your account may depend on your bank or payment provider.

UNBOXING VIDEO

For damaged, missing, or incorrect products, customers are strongly encouraged to provide an unboxing video as supporting evidence.

CONTACT

For refund-related questions, please contact:

support.flavourog@gmail.com